1-800-752-9781

Give us a call to set up your membership

or Sign Up Now up on line.

 

Here are some of the Questions folks like you have asked:

 

  1. What is CarvinOnline.com

  2. Do you really have a 100% Money Back guarantee

  3. What is this $19.95 offer

  4. Who are the instructors

  5. How long are the lessons

  6. Can I Ask Instructors Questions

  7. What do I need to be able to watch the videos

  8. When can I watch the Lessons

  9. Will the lessons work on a Mac

10. How can I cancel my membership

11. Can I download the lessons

12. What's your Cancellation policy

13. I just signed up but cannot log in

14. I'm having problems viewing the videos

15. If I sign up for a monthly membership now, can I upgrade later

16. I would like to have a lesson on a specific carving...Do you do special lessons

17. I have limited internet usage...How big are the lessons

18. I see the tools the instructors use...Can I order tools from CarvinOnline.com?

19. What is a CVV2 code

20. Supported Browsers

21. System Requirements

22. Attention AOL members
23. Run CarvinOnline on an iPad

 

.What is CarvinOnline.com

CarvinOnline.Com is a video web site that can teach you the skill and show you the techniques of some of the top carvers in the country today.  We are dedicated to teaching you everything you need to know to learn and master the art of woodcarving.  For a small monthly fee you have access to our complete site with hours of  video training.  We add new lessons each week, so you'll always have new instructions for your viewing.  You can learn to carve on your schedule...not someone else's and is less costly than going to a seminar and having to pay for classes, and travel expenses.  Take a look at our free lessons to see if it's something that may interest you

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Do you really have a 100% Money Back guarantee

Yep we do...but we are sure you will be satisfied.  If you are not, just give us a call at 800-752-9781 or send us and email at  membership@carvinonline.com and we'll refund your full amount...no questions asked.  Refund requests must be within the first 7 days of your membership.

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What is this $19.95 offer

We currently offer all of our content for as little as 19.95 per month. That's only 67 cents per day for the ultimate in learning to carve! You can cancel your account at anytime if you do not wish for your subscription to renew any longer. Click here to Signup Now for $19.95.

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Who are the instructors

Our instructors are some of the top instructors in the USA today.  Many have over 30 years of teaching skills and understand how to teach students how to carve.  Each instructor has their own methods of teaching and can show you how they carve in their unique style.  Instructors like Gerald Sears, Dallas Deege, Patty Rucker, John Engler, Carolyn Halbrook and many more guest instructors, with a great variety of style and skills.  Each instructor has his own set of lessons and has acquired their own unique skills and technique...giving students many different ways of carving the same subject.  And...we continue to add new content each week, which means new material for you to learn.  For more info on our instructors, visit the instructors page.

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How long are the lessons

Lessons vary with each instructor.  The length of each lesson depends primarily on the subject matter, ranging from 10 minutes up to an hour.   Each lesson is an in depth, step by step development of each subject, thus giving you the confidence that you can master it yourself...guaranteed with our 100% Money Back Guarantee.

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Can I Ask Instructors Questions

Your membership at CarvinOnline.com allows you to have your questions answered by the instructor who did the lesson. Ask us any questions you may have and get answers back by years of experience in the woodcarving world.

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What do I need to be able to watch the videos

All you need is a computer and a broadband internet connection( via satellite, internet, cable modem and DSL)  Because of the size of videos a fast connection is required.  This website requires the latest version of the Macromedia Flash Player.  It is a free plug in and is easily installed in minutes. You can download the latest Flash Player  HERE. If you have any questions concerning your hardware and hook up...send us an email...we'll be glad to talk with you.

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When can I watch the Lessons

You have access to the lessons day and night 24/7 and you can view lessons as many times as you wish...there are no restrictions.

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 Will the lessons work on a Mac

Yep...lessons will work on a PC or a Mac

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How can I cancel my membership

For any reason...if you wish to cancel your membership, just contact us and we will cancel your membership usually within 1 or 2 days.  Refund requests must be within the first 7 days of your membership.

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Can I download the lessons

We don't support any features that will allow our lessons to be downloaded. You must have a decently quick internet connect to view our streaming Flash videos, so it's a good idea to check out our free lessons before joining to see how your computer handles them. Go to the main page and click on "View Free Lessons" to see a listing of our samples. If you are having streaming problems, read the FAQ directly below titled "I'm having problems viewing your videos.

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What's your Cancellation policy

Canceling is very easy. If you pay your monthly or quarterly membership using a credit or debit card, just give us a call at 800-752-9781 or send us and email at  membership@carvinonline.com we'll be glad to help.  Yearly memberships do not automatically renew and therefore do not need to be canceled. 

Note: Canceling only cancels your account from automatically renewing on your next billing period and does not erase your current paid time. You may reactivate a canceled account at any time by giving us a call at 800-752-9781 or send us and email at membership@carvinonline.com .

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I just signed up but cannot log in

First, please try to log in on the home page from this specific link: http://www.carvinonline.com

If your signup was successful, you will receive two emails.

1. One will be your payment receipt.

2. Once you have been registered, you will receive an e-mail welcoming you to the site with your username (the one you chose) an assigned password.

Once you receive your assigned password you may login and change it by clicking the "Member Info Update" button.  Currently registration may take up to 12 hours.  If you have not received these emails, it is likely that your sign up did not go through.  The most common reason for a signup to be declined is the username chosen.  We will email you if that is the case.  If your name is John and you tried signing up with the username "John" then you can bet it has already been taken by another member.  Please try something like "John123" to make the username unique to you.  Please also make sure all of your information is correct before submitting a signup.  If you are positive that you are a paid member and you still cannot sign in, or want to make sure before signing up again, please contact us for further assistance. We suggest using one of the following browsers - Internet Explorer, Firefox, Safari (MAC) or the new Google Chrome. Unfortunately, AOL browsers are known for issues with websites that use members areas.

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I'm having problems viewing the videos

Below are the most common ways to fix video issues you may be having. If you choose to write an e-mail to us about video issues, please include all of the steps here you have already followed and be very specific so we can better assist you in moving forward.

1.) Upgrade to the latest version of Flash. You can get Flash version 10 Here: http://get.adobe.com/flashplayer/ All of our videos use Flash to play, so it's very important to keep up with the latest version for best video performance. Not having the latest version can cause video stuttering, syncing issues, skipping, stopping or loss of video all together. Once you are absolutely sure you have correctly downloaded and installed the latest version of Flash, please reboot your computer and try again.
2.) Make sure to use the newest version of your web browser. We highly recommend using Fire Fox, as it's faster and safer then most internet browsers (download it from http://www.getfirefox.com).  However, the latest version of any browser will work as long as it's properly updated. This is very important to ensure site compatibility and optimal performance.
3.) Change your quality setting for faster loading times and server for possible increased connectivity.
4.) Don't run other applications while using CarvinOnline. If you are having stuttering problems or the video plays too slowly, try running lessons without any other applications going. Click CTRL, ALT and DELETE at the same time to bring up the task manager, and there you can end programs that you are not using.

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If I sign up for a monthly membership now, can I upgrade later

Certainly! You may upgrade your membership at any time. If you sign up for a monthly membership now and would like to switch to a quarterly or yearly membership later, you may upgrade in the members area and your new membership will be placed onto the end of your monthly membership. This means that none of your monthly paid time will be lost in the upgrade.

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I would like to have a lesson on a specific carving...Do you do special lessons

We are happy to review and consider all carving lesson requests, but please note that we cannot guarantee it. Please join, if you like what we have to offer on the site already, then send us your request...it takes a lot of time to do the lessons.  As a member you may submit your request to the individual instructors.

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I have limited internet usage...How big are the lessons

Because we do not support a download feature on the site, it is import to know the approximate size of our lessons for limited internet users.  The lessons all vary in length but we try to keep lessons to 50mb or approximately 10 to 15 minutes.

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I see the tools the instructors use...Can I order tools from CarvinOnline.com?

We're sorry, but we do not sell tools or equipment of any kind. If you are interested in products you see on our site, you may purchase those products through the "Old Texas Woodcarvers Shop".

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What is a CVV2 code

The CVV2 code (also known as a security code) can generally be found on the back of your credit card. If you are using a:

   Visa: It will be on the back, just to the right of your signature. It will be 3 digits long.
   MasterCard: Same as Visa. On the back, last 3 digits.
   Discover: The last 3 digits of the card number on the back.
   American Express: This is the only card that has a 4 digit security code. You can find it on the front of your card to the right.

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Supported Browsers


We support the browsers shown here (Internet Explorer, Firefox, Safari (MAC), Opera, or the Google Chrome)

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System Requirements

Windows(TM)7, Vista(TM). XP, 800 MHz or faster processor, 512 MB RAM, minimum 800 x 600 monitor, DirectX(TM)9.0 or higher, Adobe Flast(TM) 9.0 or higher, sound card and speakers.  Our application was designed to operate on a screen resolution of 1280 x 1024.  The application has been tested from a screen resolution of 800 x 600 up to a screen resolution of 1440 x 900 with no problems. The application operating on the smaller screen resolutions require some scrolling.  Cable, DSl or Broadband Internet connections sare required.  Windows7, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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Attention AOL members

Unfortunately, the AOL browsers are known for issues with websites that use member areas. Designing the site to accommodate AOL browsers will lead to slower page loading for all users. Also, you may try changing your password to 5 characters.

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Run CarvinOnline on an iPad

CarvinOnline videos run using the Adobe FLASH video format. The iPad and iPhone are the only Apple products that do not support the FLASH video format. However, there are several 3rd party apps that allow FLASH to run on the iPad. Many of our member are using these Apps to run CarvinOnline on their iPad. We have tested the Photon and iSwifter Apps. There are several others available that can be found by running a Google search. Photon and iSwifter are available through the Apple Store and are free to $5.00.

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CarvinOnline.com 24802 Red Oak St, Magnolia, TX  77355    (800)752-9781

2009-2010 CarvinOnline.com   All Rights Reserved
Site By
Dee Halbrook